Term and Conditions

Our website, care-gardenshop.com, provides information about our gardening equipment and allows you to purchase products for personal use. You agree to use our website for lawful purposes only and not to:

• Engage in any activities that may disrupt or interfere with our website’s functionality
• Attempt to gain unauthorized access to any part of our website or systems
• Use our website to distribute any unsolicited commercial content

While you can browse our website without registration, creating an account is required to make purchases. When registering, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account

We offer a range of quality gardening equipment including:

• Brushcutters & Strimmers
• Chainsaws
• Garden Tools & Equipment
• Hedge Trimmers
• Lawn Mowers
• Pressure Washers

We strive to provide accurate product descriptions and images, but slight variations may occur. Product availability is subject to change without notice.

When you place an order, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All prices are in British Pounds (£) and include VAT where applicable. You are responsible for any customs duties or import taxes that may apply to your order.

Order Confirmation

After placing your order, you will receive an email confirmation. This represents our acceptance of your order and the formation of a contract between you and Care Garden Shop.

We ship to most regions globally, excluding Asia and select remote areas. We offer two shipping options:

Standard Shipping

• Cost: £12.95
• Carrier: DHL or FedEx
• Delivery Time: 10-15 business days after dispatch

Free Shipping

• Available on orders over £50
• Carrier: EMS
• Delivery Time: 15-25 business days after dispatch

We endeavour to process all orders within 1-2 business days of payment confirmation. Delivery times are estimates and may be affected by factors beyond our control, including customs processing and seasonal delays.

Your satisfaction is important to us. Please review our returns policy:

Returns Timeframe

You may return most unused items in their original packaging within 15 days of receiving your order for a full refund or exchange.

Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned unless defective:

• Chainsaws with signs of fuel or oil use
• Brushcutters & Strimmers with cutters or blades showing signs of wear
• Opened containers of lubricants, fuels, or other consumables
• Any item not in its original packaging with all tags attached

Return Process

To initiate a return:

1. Contact our support team at [email protected] within 15 days of receipt
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Securely package the item with all accessories and documentation
5. Ship the item to the address provided

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. Original shipping fees are non-refundable.

Refunds

Refunds are processed within 3-5 business days of receiving your returned item. The refund will be issued to your original payment method and may take 5-10 business days to appear in your account.

All content on our website, including text, graphics, logos, and images, is the property of Care Garden Shop or our suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

Care Garden Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the product in question.

As a user of our website and services, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use products in accordance with provided instructions and safety guidelines
• Comply with all applicable laws and regulations regarding the use of gardening equipment
• Notify us of any changes to your account information

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 57 Bruton Way, Gloucester, GB GL6M 8MM

Thank you for choosing Care Garden Shop for your gardening needs. We appreciate your trust and are committed to providing you with quality products and excellent service.