At Care Garden Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website care-gardenshop.com and use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment details (e.g., credit card information or PayPal account details).
  • Technical Information: We automatically collect your IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
  • Communication Data: If you contact our support team at [email protected], we may retain your messages and contact details to assist you.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders and deliver gardening equipment to your doorstep.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your preferences and usage patterns.
  • To ensure the security of your transactions and prevent fraud.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted partners who assist in payment processing (e.g., PayPal, credit card gateways), shipping, and IT services. These providers are contractually obligated to protect your data.
  • Legal Authorities: If required by law or to protect our rights, we may disclose information to comply with legal processes.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity under the same privacy standards.

We only share data necessary for these purposes and ensure it is handled securely.

4. Data Storage and Security

Your data is stored on secure servers located in the European Union and other regions with robust data protection laws. We implement industry-standard measures to protect your information:

  • SSL encryption during data transmission to safeguard your payment details.
  • Compliance with PCI DSS standards for payment processing.
  • Regular security assessments and access controls to prevent unauthorized access.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccurate information in your account.
  • Deletion: You can request the deletion of your data, subject to legal obligations.
  • Opt-Out: You may unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality, such as processing payments and managing your shopping cart.
  • Analytical Cookies: Help us understand how visitors use our site (e.g., pages viewed) to improve our services.
  • Marketing Cookies: Used to display relevant ads based on your interests (you can opt out via your browser settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding remote areas in Asia and isolated regions), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with data protection laws, including the GDPR, through standard contractual clauses or other legal mechanisms.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this page regularly.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact our support team:

Email: [email protected]
Address: 57 Bruton Way, Gloucester, GB GL6M 8MM

Thank you for trusting Care Garden Shop. We are dedicated to providing you with a secure and enjoyable gardening experience!